Our approach

We work to improve the accessibility and usability of our website. Our efforts are guided by recognized accessibility practices, including the Web Content Accessibility Guidelines (WCAG). This statement describes our commitment and assistance process; it is not a certification that every page or feature meets a specific accessibility standard.

We welcome reports about barriers involving screen readers, keyboard navigation, text readability, color contrast, product information, forms, account access, shopping carts, or checkout. We review reported issues to identify improvements and help customers complete the task they need.

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Getting assistance

If you have difficulty using the website, email dropship@rgbcommerce.com, or use the form below.

Tell us which page or feature caused difficulty, what you were trying to do, and how you would like us to respond. If helpful, include the browser, device, or assistive technology you were using. You do not need to disclose a disability or medical information.

We will work with you to provide product information, ordering assistance, or another accessible way to obtain the information or service you need. If the form itself is difficult to use, please contact us directly by email or phone.

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Accessibility assistance request

Submit the details below to request assistance or report a barrier. Fields marked “required” must be completed. Please do not include passwords, payment card numbers, or medical information.

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Contact us

rgbCOMMERCE, Inc.
Email: dropship@rgbcommerce.com
Phone: 760-297-3057
Business hours: Monday–Friday, 10 a.m.–3 p.m. Pacific Time. Hours may vary.

We review accessibility requests during business hours and welcome feedback that helps us improve access to our website and services.

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